OUR FACTORY

VISIT OUR NEW
FACTORY AND SHOWROOM IN SHENZHEN CHINA

2F NO.10 building 26th Xinglong

Street TangXia District Dongguang City

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where can I find EGBATT batteries?

EGBATT Lithium has been offering top-quality lithium battery solutions worldwide for several years, and now their batteries are available in over 20 countries and territories. EGBATT also provides direct factory support and supply with significant discounts.

Wholesale business and bulk order quantity will be supplied from China directly.

What is the process to place an order for EGBATT batteries?

You can place an order for EGBATT batteries through our website, however, please note that the online shipping may not be accurately calculated. Therefore, we recommend that you get in touch with one of our sales persons to place the order. Our sales team will review your system and provide professional advice on the most suitable model and number of kwh batteries suitable for your inverter. Once you place the order online, our sales team will reach out to you via email or phone/whatsapp.

What kind of warranty does EGBATT offer?

EGBATT offers a 5-year factory warranty for their ESS batteries. The design life of these batteries is 15 years, and in the event of any issues related to the battery quality, we will provide replacement parts like BMS or cells. However, if the replacement parts do not resolve the issue, we will replace the batteries with new ones within the warranty period.

Can EGBATT support customized projects?

Yes. We can. Customized battery solution is a most important part in our business. We can design new battery system based on your project requirment. Include customized battery system size. voltage, Capacity, discharge power Ampes or kwh. In additional, we support customized battery solution with communication function with different brand inverters or charger.

Can EGBATT ship lithium batteries? If yes, how?

Yes, EGBATT can arrange the shipment of lithium batteries to most addresses in different countries. However, we recommend that you confirm your shipping address with our sales person before placing the order. For small quantities of batteries, we usually ship them by express services such as DHL, UPS, or FedEx. For larger capacity and weight batteries (such as energy storage systems), we generally ship them by sea. We provide shipping services to ports or can arrange for door-to-door delivery. In summary, we offer various shipping options depending on the product and destination, and our sales team can assist you with selecting the best shipping method based on your needs.

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    5kW/10kWh+5kwp Residential Storage Project in Texas USA

    What are the reasons to choose EGBATT?

    There are several reasons for choosing EGBATT. Here are a few:

    1. Quality: EGBATT offers top-quality lithium battery solutions with excellent performance, durability, and lifespan.

    2. Customization: EGBATT specializes in customized battery solutions that meet unique project requirements. They can design new systems based on custom sizes, voltage, capacity, discharge power, and more.

    3. Warranty: EGBATT provides a factory warranty of 5 years, and in case of any issues related to battery quality, they offer replacement parts or replace the batteries within the warranty period.

    4. Shipping: EGBATT offers shipping services worldwide to most addresses in different countries. They provide different shipping methods based on the product and destination and can arrange for both port and door-to-door deliveries.

    5. Direct factory supply: EGBATT offers direct sales and supply from the factory at significant discounts, ensuring excellent pricing for customers.

    In short, EGBATT provides high-quality and customized battery solutions with excellent warranty and shipping options, making it a reliable choice for a variety of energy storage needs.